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Overview/Description
• You fill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is to assess your life as it is now. This course will enable you to assess your present life, both at home and at work, and the relationship between the two. Is it balanced? How and why is it out of balance? You will learn what the obstacles to achieving a balanced life are, and how to apply a basic strategy to overcome these obstacles. Finally, you will learn about the role of the individual in relation to the organization he works in, and how this impacts on his life. Are you working for an organizational culture which fits you? Are you in balance with your job? Do you have the right kinds of working relationships? Only through properly understanding where you are, in relation to where you want to be, can you begin to construct a map that will take you to your objective of a balanced, fulfilled life.
• "Stress is the psychological, physiological and behavioral response by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health." Stephen Palmer, "Occupational Stress". Contrary to popular belief, stress itself is never a good thing--it is always harmful. This course will show you the difference between pressure, which spurs you into action and helps you to perform at your peak, and stress, which impedes your performance, and has long-term health implications. Stress is produced by your own feelings and reactions to certain external events, rather than by the events themselves. This means that once you recognize how you respond to certain situations, you can change your response to one that is more helpful and productive.
• "It's not the hours you put in your work that counts, it's the work you put in the hours."--Sam Ewing. This course focuses on the actions you can take to achieve a more balanced life. It begins by helping you to explore ways in which you can create some space in order to bring more nourishing and energizing activities into your life. The course will show you how to build practical systems into your days and weeks that will support you in making the necessary adjustments to your life. As life balance constantly shifts, you will also consider early warning signs to look out for, so that you can make the necessary adjustments as you go along. Finally, this last course in the series will enable you to create a vision of a satisfying, balanced life for yourself.
• You're a customer relations representative for Wise Owl Airlines, an up-and-coming discount airline that has been around for three years. Your job is to deal with post-event customer complaints. This work is quite stressful. While you handle some complaints through written correspondence, you spend most of your time on the phone with angry customers. Dealing with them is often hard, as many often want greater restitution than you're authorized to give them. Also, your boss has very high standards and expects you to solve all issues to the customer's satisfaction using a minimal amount of the company's resources. Your challenge will be to deal with your stress effectively and find your life balance. This simulation is based on the SkillSoft series "Living a Balanced Life" and contains links to the following courses: PD0181, PD0182, and PD0183.

Target Audience
• Anyone in business who wants a balanced life in order to increase his or her satisfaction, energy and productivity
• Anyone who wants a balanced life in order to increase his or her satisfaction, energy, and productivity.

Expected Duration
• 14.5 Hours.


Objectives
• Assessing Your Current Situation
• What is Getting in the Way?
• Individual and Organizational Fit
• Recognizing Stress
• Coping with Stress
• Reducing Demands
• Making Changes
• Fitting in with the Big Picture
• Living a Balanced Life Simulation.

Naslov	Opis	Trajanje (~sati)
Finding Your Life Balance	PD0181	4,5
Success Over Stress	PD0182	4,5
Strategies for Better Balance	PD0183	5
Living a Balanced Life Simulation	PD0180	0,5