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Overview/Description
• To recognize how to install, configure and troubleshoot PC components.
• To understand the features of laptops and portable devices, including major components, communication methods, and peripherals.
• To understand the principles of networking and basic diagnostic and troubleshooting techniques.
• To understand how to manage and optimize operating systems.
• To recognize how to install and troubleshoot printers and scanners.
• To understand basic security principles and security software and how to troubleshoot security issues.
• To recognize the importance of workplace safety and professional workplace behavior.

Target Audience
• The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601).

Prerequisites
• None.

Expected Duration
• 13 Hours.

Objectives
• Installing, Configuring, and Troubleshooting PC Components.
• Working with Laptops and Portable Devices.
• Understanding and Maintaining Networks.
• Maintaining Operating Systems.
• Installing and Troubleshooting Printers and Scanners.
• Managing IT Security.
• Recognizing Safety Procedures, Effective Communication, and Professional Behavior.

Naslov	Opis	Trajanje (~sati)
Installing, Configuring, and Troubleshooting PC Components	245875	1
Working with Laptops and Portable Devices	245876	4
Understanding and Maintaining Networks	245877	3
Maintaining Operating Systems	245878	3
Installing and Troubleshooting Printers and Scanners	245879	2
Managing IT Security	245880	2
Recognizing Safety Procedures, Effective Communication, and Professional Behavior	245881	2